The following guide explains the process of connecting to your Private Cloud (PvC) Management Network VPN. The connection is required to access your Management Control panel at https://pvc.eapps.com
Log in to portal.eapps.com with your username and password
Go to My Cloud > Private Cloud
Click on the Private Cloud Service you want to manage
Scroll down to Hosting Information and here you will find a section with the VPN URL and the credentials, click Show to reveal the password
Create a User
Log in to the VPN URL using the credentials found in the previous steps
Navigate to System > Access > Users
Click the +Add button on the top right-hand corner
Fill in the Username and Password fields
Scroll down and check "Click to create a user certificate" and leave all other fields with their default settings
Click Save and you will be redirected to the User Certificate creation page. We will use the default settings, you may update the options accordingly:
Click Save to finish creating the User Certificate
ClickSave again to finish creating the User
*You can create multiple users by following the same steps again. Having multiple users would be useful for team collaboration and tracking sessions to the VPN.
Export Configuration
Navigate to VPN > OpenVPN > Client Export
Make sure the Hostname is set to your VPN URL and Port is set to 1194
For Mac users Select File Only from the Export Type dropdown, For Windows users select Archive format
Click the Cloud Download icon to the right of the user you have created
Start the OpenVPNGUI by double-clicking the icon on your Desktop
Unzip the file you downloaded earlier
Copy all the files inside the .zip to the C:\Users\YOUR_USER\OpenVPN\config directory
Right-click the OpenVPN GUI icon in your taskbar and click Connect
Type the Username and Password you created earlier, save the password, and click OK
You should now be connected to your Private Cloud Management Network
Mac
Download and install Tunnelblick by following the instructions here
Once Installed, drag the ovpn file downloaded from your VPN control panel and drop it into the icon in your menu bar at the top, the icon is like this:
Accept the message, it may ask you for permissions to access your disk and/or Users access, you can allow all users on the computer or only your user:
Click on the Icon and click on the Connect Option:
Enter the username and password that were created under Create a User section.
You should get a Connected successfully notification, Now you can use https://pvc.eapps.com to access your Private Cloud
