Overview
The following guide explains the process of connecting to your Private Cloud (PvC) Management Network VPN. The connection is required to access your Management Control panel at https://pvc.eapps.com
Getting to your VPN URL
- Log in to portal.eapps.com with your username and password
- Go to My Cloud > Private Cloud
- Click on the Private Cloud Service you want to manage
- Scroll down to Hosting Information and here you will find a section with the VPN URL and the credentials, click Show to reveal the password
Create a User
- Log in to the VPN URL using the credentials found in the previous steps
- Navigate to System > Access > Users
- Click the +Add button in the bottom right-hand corner
- Fill in the Username and Password fields. You can also add the email, full name, and a comment if needed.
- Click on the "Save" button.
- Navigate to System > Trust >> Certificates
- Click the +Add button in the bottom right-hand corner
- Select the "Create an internal Certificate" option on the "Method" field.
- Type the username to fill the "Description" field.
- Select "SSL VPN CA" as the "Issuer"
- Fill the Address and organization fields under the "General" section.
- Type the username as the "Common Name"
- Leave the other fields as the default
- Click Save
*You can create multiple users by following the same steps again. Having multiple users would be useful for team collaboration and tracking sessions to the VPN.
Export Configuration
- Navigate to VPN > OpenVPN > Client Export
- Make sure the Hostname is set to your VPN URL and Port is set to 1194
- For Mac users Select File Only from the Export Type dropdown, For Windows users select Archive format
- Click the Cloud Download icon to the right of the user you have created
Install and Connect Using OpenVPN Client
Windows
- Download and install the OpenVPN client at https://openvpn.net/community-downloads/ or click here for the Windows 7 version and here for the Windows 10 version
- Start the OpenVPN GUI by double-clicking the icon on your Desktop
- Unzip the file you downloaded earlier
- Copy all the files inside the .zip to the C:\Users\YOUR_USER\OpenVPN\config directory
- Right-click the OpenVPN GUI icon in your taskbar and click Connect
- Type the Username and Password you created earlier, save the password, and click OK
- You should now be connected to your Private Cloud Management Network
Mac
- Download and install Tunnelblick by following the instructions here
- Once Installed, drag the ovpn file downloaded from your VPN control panel and drop it into the icon in your menu bar at the top, the icon is like this:
- Accept the message, it may ask you for permissions to access your disk and/or Users access, you can allow all users on the computer or only your user:
- Click on the Icon and click on the Connect Option:
- Enter the username and password that were created under Create a User section.
- You should get a Connected successfully notification, Now you can use https://pvc.eapps.com to access your Private Cloud
