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FAQ - Can I move up or down to another plan at no charge?

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Yes! With the eApps Virtual Machine in the Cloud you have full control of exactly the resources you need. Our Create-A-Cloud™ tool allows you to select the quantity of resources for your individual needs!  You may upgrade or downgrade specific resources - RAM, CPU, disk, and more - quickly and easily to meet demand. You can also change the length of term for your subscription period. Quarterly prepayments receive a 5% discount, semi-annual prepayments receive a 7.5% discount and annual prepayments receive a 10% discount. 

You may also add service options to your account at any time in your portal at Some add-on options are available at the account level and some are available for a specific virtual machine service.


Dedicated customers that need to change their plan should send a request to

If you are on a VPS hosting plan using Virtuozzo and the Parallels PBA Control Panel, please contact Sales if you have any questions -

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