Email Migration process when moving from a VPS to a Cloud / Elastic VPS (Outlook on Windows)
The Email service on the new servers is current and there are differences that need to be taken into consideration once the new server is live.
We recommend that you setup a completely new profile on any email client that is being used.
Here are some considerations:
1. Make a backup of your local PST file so that no emails are lost once the change is completed. The following document is for Outlook 2013:
At the top of your Outlook ribbon, choose File.
Choose Open & Export > Import/Export.
Choose Export to a file.
Click Outlook Data File (.pst), and then click Next.
Select the name of the email account to export, as shown in the picture below. Only information for one account may be exported at a time. Make sure that the Include subfolders check box is selected. This way everything in the account will be exported: Calendar, Contacts, and Inbox. Choose Next.
Click Browse to select where to save the Outlook Data File (.pst). Type a file name, and then click OK to continue. NOTE: If you’ve used export before, the previous folder location and file name appear. Type a different file name before clicking OK.
If you are exporting to an existing Outlook Data File (.pst), under Options, specify what to do when exporting items that already exist in the target file.
Outlook begins the export immediately unless a new Outlook Data File (.pst) is created or a password-protected file is used.
If you’re creating an Outlook Data File (.pst), an optional password can help protect the file. When the Create Outlook Data File dialog box appears, type the password in the Password and Verify Password boxes, and then click OK. In the Outlook Data File Password dialog box, type the password, and then click OK.
If you’re exporting to an existing Outlook Data File (.pst) that is password protected, in the Outlook Data File Password dialog box, type the password, and then click OK.
Now that your Outlook data is in a .pst file, it's portable. For example, you can save the .pst file to OneDrive, and then download it to your new computer. Or you can save it to a USB flash drive, plug the drive into your new computer, and then import your email, contacts, and calendar to Outlook.
This information was selected from Microsoft’s official site, If you are using a different version please check on the following:
You'll need a variety of settings before you start, including incoming and outgoing mail server names, ports, and SSL settings.
Account type: IMAP / POP
*mail.domain.com should be replaced by the right domain, this information should have been provided by the technician that is handling the migration. If you have any question, please contact firstname.lastname@example.org
In Outlook Use the Manual setup or additional server types option to set up your account
Choose POP or IMAP and then Next.
Enter the following information.
Choose More Settings > Outgoing Server and check the box for My outgoing server (SMTP) requires authentication.
On the Advanced tab, enter the information you received. Settings should look like the following:
Choose OK > Next > Finish.
For more details, please refer to Microsoft’s official documentation at:
If you also have an IT person available, they should be able to assist you on setting up your email account.