Outlook on Windows setup after VPS Migration

Email Migration process when moving from a VPS to a Cloud / Elastic VPS (Outlook on Windows)

The Email service on the new servers is current and there are differences that need to be taken into consideration once the new server is live.

We recommend that you setup a completely new profile on any email client that is being used.

Here are some considerations:

1. Make a backup of your local PST file so that no emails are lost once the change is completed. The following document is for Outlook 2013:

At the top of your Outlook ribbon, choose File.


Choose Open & Export > Import/Export. 


Choose Export to a file.
 

Click Outlook Data File (.pst), and then click Next.

Select the name of the email account to export, as shown in the picture below. Only information for one account may be exported at a time.
Make sure that the Include subfolders check box is selected. This way everything in the account will be exported: Calendar, Contacts, and Inbox. Choose Next.


Click Browse to select where to save the Outlook Data File (.pst). Type a file name, and then click OK to continue.
NOTE: If you’ve used export before, the previous folder location and file name appear. Type a different file name before clicking OK.

If you are exporting to an existing Outlook Data File (.pst), under Options, specify what to do when exporting items that already exist in the target file.

Click Finish.

Outlook begins the export immediately unless a new Outlook Data File (.pst) is created or a password-protected file is used.

If you’re creating an Outlook Data File (.pst), an optional password can help protect the file. When the Create Outlook Data File dialog box appears, type the password in the Password and Verify Password boxes, and then click OK. In the Outlook Data File Password dialog box, type the password, and then click OK.

If you’re exporting to an existing Outlook Data File (.pst) that is password protected, in the Outlook Data File Password dialog box, type the password, and then click OK.

Now that your Outlook data is in a .pst file, it's portable. For example, you can save the .pst file to OneDrive, and then download it to your new computer. Or you can save it to a USB flash drive, plug the drive into your new computer, and then import your email, contacts, and calendar to Outlook.

This information was selected from Microsoft’s official site, If you are using a different version please check on the following:

https://support.office.com/en-us/article/Export-or-backup-email-contacts-and-calendar-to-an-Outlook-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91?ui=en-US&rs=en-US&ad=US&fromAR=1

2. Optional: Create a new profile that will connect to the new server. Outlook allows you to create multiple profiles. Please note that profiles are different from email accounts. A profile will contain configured email accounts. You can find details on how to add a new profile on windows at:

https://support.office.com/en-us/article/Overview-of-Outlook-e-mail-profiles-9073a8ac-c3d6-421d-b5b9-fcedff7642fc

3. Add the new email address using neither IMAP or POP. If you connect multiple devices / computers to an email account, IMAP is recommended since it will sync data with the server. It may be necessary to check with your IT person in case there is a restriction for any of these protocols.
   1. Here are instructions on how to setup a new email account using IMAP or POP:

You'll need a variety of settings before you start, including incoming and outgoing mail server names, ports, and SSL settings.

Account type: IMAP / POP

• Incoming mail server: mail.domain.com*
• Outgoing mail server: mail.domain.com*
• Incoming server port (IMAP): 143 (POP):110
• No SSL
• Outgoing server port (SMTP): 25 (if 25 is blocked from your ISP you can use 587.
• No SSL
• Server requires SMTP authentication, you can use the option: use same as incoming email.

*mail.domain.com should be replaced by the right domain, this information should have been provided by the technician that is handling the migration. If you have any question, please contact support@eapps.com

In Outlook Use the Manual setup or additional server types option to set up your account

1. Choose Manual setup or additional server types > Next.


Choose POP or IMAP and then Next.

Enter the following information.

• Your name and email address
• Account type: This is usually IMAP
• Incoming mail server: Enter information provided
• Outgoing mail server: Enter information provided
• User Name: This is your full email address
• Password : Enter the password that was setup for the email account

Choose More Settings > Outgoing Server and check the box for My outgoing server (SMTP) requires authentication.

On the Advanced tab, enter the information you received. Settings should look like the following:

• Incoming server (IMAP): 143 or (POP):110
• No SSL
• Outgoing server (SMTP): 25 or 587
• No SSL, requires SMTP authentication, use same as incoming.

Choose OK > Next > Finish.

For more details, please refer to Microsoft’s official documentation at:

https://support.office.com/en-us/article/Outlook-email-setup-6e27792a-9267-4aa4-8bb6-c84ef146101b

If you also have an IT person available, they should be able to assist you on setting up your email account.