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Using ISPmanager 4 Control Panel

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Using ISPmanager 4 to manage your Virtual Server


Using the ISPmanager 4 Control Panel, you can easily manage your Virtual Server. With ISPmanager 4 you can install server applications such as Tomcat or WildFly, stop/start/restart services, and install web applications like WordPress or Drupal. You can also add users, e-mail addresses, web sites, and configure general Virtual Server settings.

Note! This user guide exists to help you with eApps specific functions related to using the ISPmanager 4 Control Panel. More general functions are covered by the official ISPmanager 4 Help system and will be referenced where necessary.

How to tell which version of ISPmanager you are using
Installing Server Applications
Managing Services - Stop, Start, and Restart
Backing up your Virtual Server using ISPmanager
Using the File Manager

How to tell which version of ISPmanager you are using

There are two versions of ISPmanager available: ISPmanager 4 and ISPmanager 5. Both work in very similar ways, but have some differences in functionality. Generally, a Virtual Server created before 26 September 2014 will be ISPmanager 4, and a Virtual Server created on or after that date will be ISPmanager 5. You could also have ISPmanager 5 Virtual Servers if you upgraded your Virtual Server from ISPmanager 4 to ISPmanager 5. Depending on when the individual Virtual Servers in your account were created, you could have both ISPmanager 4 and ISPmanager 5 available to you.

To verify which version of ISPmanager you have, log in to ISPmanager, and look at the navigation pane under the logo on the left.

If your navigation pane looks like this you have ISPmanager 4 and are looking at the correct user guide:

ISPmanager 4 Navigation


If your navigation pane looks like this you have ISPmanager 5, and should be using the Using ISPmanager 5 to manage your Virtual Server documentation.

ISPmanager 5 Navigation

Installing Server Applications

Server applications are generally applications that run at the server level, often as a service. These include applications like Tomcat, Apache, MySQL, and WildFly.

Installing these applications is done from Server Settings > Applications. This takes you to the Applications screen, where you can see what applications are installed, and which are available to install.

Applications List

Before installing an application, check to see if there is a User Guide specific to that application - there may be requirements and prerequisites that have to be met before an application will install correctly. For example, you will need to install the correct version of Java SE before you can install WildFly or Tomcat or the installation will fail. All User Guides for Virtual Servers are located here: Virtual Server User Guides

To install an application, click on the name of the application to highlight it, and then click on Install in the upper right hand corner. When the application install is complete, the application will be listed in the Installed version column (you may have to refresh the screen to see this).

Applications that are specific to a website, like WordPress or Drupal, are installed from Web-scripts. See the Web-scripts User Guide for more information on how to install these applications.

Managing Services - Stop, Start, and Restart

Services on your Virtual Server will sometimes need to be stopped, started, or restarted. Services can include the Apache web server, the JBoss Java application server, or a database server such as MySQL or PostgreSQL.

Manage these services from Management Tools > Services. This takes you to the Services screen, where you can see what Services are running on the Virtual Server and can be managed from this screen.


(Note - this screen shows the services running on a default ISPmanager 4 install. Your Services screen will look different depending on which applications are installed and which services are running on your Virtual Server)

To manage a service, click on the name of the service once to highlight it, and then click Stop, Start, or Restart in the upper right corner. This will perform the selected action on the service.

Some services can also be managed from the command line of the Virtual Server. See the User Guide for that application for more information.

Backing up your Virtual Server using ISPmanager

ISPmanager will allow you to backup certain files and directories on your Virtual Server on a scheduled basis, and store them either on your VS or on a remote server of your own choosing. The backup created in ISPmanager does not back up your entire Virtual Server, nor is it a replacement for the backup solutions available from eApps. Please make sure to evaluate your backup needs carefully.

To create backups in ISPmanager 4, go to Maintenance > Backup plan manager. More information about the ISPmanager 4 backup system can be found here - File Backups in ISPmanager 4

eApps offers two backup services: a Basic Backup and an Enterprise Backup. More information can be found here - eApps Backup Services

Using the File Manager

Using the File manager in ISPmanager you can edit, upload, download, and otherwise manage the files on your Virtual Server. Which files you have access to will depend on which user you are logged in to ISPmanager as. For example, the root user will have access to system level files, but a non-root user will only have access to the files owned by that specific user.

The File Manager is located at Management Tools > File manager. More information about the ISPmanager 4 File Manager can be found here - File Manager.

File Manager Actions

In the File Manager you can carry out various actions on directories and files using the buttons at the top right of the screen. Which actions are available to you will depend on the type of file or directory you have selected.

Editing Files in the File Manager

Using the File manager, you can edit plain text files on your Virtual Server. A plain text file is one that is written in plain text, as opposed to an application or binary file, which is created by compiling the file in whatever programming language it was written in. Image files are also binary files.

If you try to edit a binary file, you will see this error - Error: Unable to modify the binary file

Depending on the file type, you may get an encoding error when trying to edit a file.

If you get this error, click on the drop down list, and choose ASCII or UTF-8 from the list. (The error mentions UTF-8, but you can still choose that option).

You will need to confirm that you want to reopen the file with the new encoding in order to proceed. Then you can edit the file.

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