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User Guide - Email client setup - Outlook Express

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User Guide - Microsoft Outlook Express

Outlook Express is an e-mail client that was included with Internet Explorer versions 4.0 through 6.0. It was bundled with several versions of Microsoft Windows, from Windows 98 to Windows XP. Windows Vista ships with Windows Mail or Windows Live Mail, which is not covered in this User Guide.

Outlook Express is a completely different application from Microsoft Outlook.  The similar names lead many people to incorrectly conclude that Outlook Express is a stripped-down version of Outlook. Outlook Express uses the Windows Address Book to store contact information and integrates tightly with it. On Windows XP, it also integrates with Windows Messenger.

Outlook Express is no longer offered by Microsoft. The latest version is Outlook Express 6 SP3, which is part of Windows XP SP3. Support for Windows XP SP3  will end in 2014. Please contact Microsoft Support for more information if needed.

Overview

This User Guide covers Microsoft Outlook Express 6, which is part of Windows XP, and is designed to help you quickly set up Outlook Express with your eApps Hosting service.

Note While eApps Support will make every effort to assist you with setting up your e-mail client, you are ultimately responsible for resolving any issues with the installation, configuration and usage of your e-mail client software. For advanced configuration or usage questions, you may need to contact vendor support for your e-mail client or consult some of the many resources online for more information. 

This User Guide assumes that you already have Outlook Express on your personal computer, and are ready to set up your e-mail account.

For instructions on how to set up Microsoft Office Outlook, please see the  Microsoft Outlook  User Guide

Getting Started

Account Setup

Links to other information

OE main screen

Getting Started

Note  Make sure to substitute example.com or mail.example.com with your actual domain name and mail server name. Also, please substitute your actual e-mail address for user@example.com.

Before you begin, you need to know the following information:
  • Your e-mail address - this will be in the format of user@example.com
  • Your username - this will often be the same as your e-mail address, but it may simply be the user part of the address, depending on how your e-mail address was set up
  • Your e-mail password - this will be case-sensitive and will contain numbers, letters and special characters such as !@#$%
  • Your mail server - this will be either example.com or mail.example.com
  • Other information - is this a POP or IMAP account, and if your e-mail account was set up as user@example.com or user@(multiple_domains). This will determine your Account Name, which will be used during the account set up
Note Unless you are the owner of the account or a registered contact for the account, eApps Support cannot provide you with this information due to security and privacy reasons. You will need to contact the authorized person for your account to get this information.

Account Setup

Tech Tip Outlook Express can be used for more than just e-mail, but this User Guide only covers the basic e-mail client setup

To add an account to Outlook Express, from the main Outlook Express screen, go to Tools, Accounts, click on the Add button on the top right of this screen, and select Mail from the flyout menu. This opens the Internet Connection Wizard screen

Your Name

Your Name
Your Name
  • Enter the name you want to show in the From field of the outgoing message as the Display name
  • Click Next

Internet E-mail Address

Internet E-mail Address
Internet E-mail Address
  • Enter your e-mail address exactly as it was given to you in the E-mail address field
  • Click Next

E-mail Server Names

E-mail Server Names
E-mail Server Names
  • Select either POP3 or IMAP from the drop down menu
  • Enter the name of the Incoming mail (POP3, IMAP or HTTP) server exactly as it was given to you.
  • Enter the name of the Outgoing mail (SMTP) server exactly as it was given to you
  • Click Next

Internet Mail Logon

Internet Mail Logon
Internet Mail Logon
  • Your Account name will depend on how your e-mail account was set up. If it was set up as user@example.com enter your entire e-mail address here. If your e-mail account was set up as user@(multiple_domains) enter just the user  part of the e-mail address here.
  • If you are not sure of the above information, please contact the person who set up your e-mail account.
  • Enter your password in the Password field, and make sure the Remember password box is checked.
  • Make sure the Log on using Secure Password Authentication box is unchecked
  • Click Next

Congratulations

Congratulations
Congratulations

Click Finish here if you are done setting up your e-mail account. If you need to change anything, click Back to go to the relevant screen.
To change any of these settings once the account has been set up, from the main Outlook Express screen, go to Tools, Accounts, click on the Mail tab (second tab), click on the account name to select it, and then click on Properties.

Links to other information

Microsoft Outlook Express support center  - http://www.microsoft.com/windows/ie/ie6/using/oe/default.mspx
eApps E-mail User Guide - http://support.eapps.com/hsp/email
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